Users Guide
Everything you need to know about buying coins, bullion, and collectibles on CoinDuffle.
Welcome to CoinDuffle
CoinDuffle is a trusted online marketplace where coin collectors, precious metals investors, and hobbyists come together to buy rare coins, bullion bars, graded collectibles, and more — all from verified, reputable dealers.
Whether you're a seasoned numismatist building a world-class collection or a first-time buyer looking to invest in gold or silver, this guide will walk you through everything you need to know.
What Makes CoinDuffle Different
- Live Metal Pricing — Product prices for precious metals update in real time based on the current spot price of gold, silver, platinum, and palladium. You always know exactly what you're paying relative to the market.
- Verified Dealers — Every seller on CoinDuffle goes through identity verification and vetting before they can list products. You're buying from professionals you can trust.
- Buyer Protection — From fraud detection to secure Stripe-powered payments, your purchases are protected at every step.
- Buyback Program — When you're ready to sell, CoinDuffle offers a buyback program with competitive, real-time quotes so you can liquidate your holdings without the hassle of finding a buyer.
What You'll Find in This Guide
Getting Started
New to CoinDuffle? Start here. Learn how to create your account, verify your identity, and navigate the marketplace like a pro.
Buying
Everything about finding and purchasing products — from browsing and searching to understanding how pricing works, using wishlists, and asking product questions.
Checkout & Payments
A complete guide to the checkout process, accepted payment methods (credit card, ACH, wire transfer), managing your addresses, and what to expect after you place an order.
Orders & Tracking
Track your orders from purchase to delivery. Understand order statuses, find your tracking numbers, view your order history, and learn about cancellations and refunds.
Selling to CoinDuffle
Ready to sell? Learn how our buyback program works, get a real-time quote, ship your items, and get paid quickly.
Trust & Safety
How we keep you safe — buyer protection policies, fraud prevention, secure transactions, and our approach to your privacy.
Need Help?
If you can't find what you're looking for in this guide, our support team is here to help. Reach out via the Help link in your account dashboard or email us directly at support@coinduffle.com.