Orders & Fulfillment
Process and ship CoinDuffle orders — manage incoming orders, purchase discounted USPS shipping labels, send tracking updates to buyers, handle refunds, and export your order history.
Orders & Fulfillment
When a buyer places an order, this section covers everything that happens from notification through delivery and any post-sale issues. CoinDuffle handles payment processing, fraud screening, and tracking notifications automatically — your job is to pack and ship.
Order Lifecycle
Managing Orders
Where to find new orders, how to read order details (buyer info, items, payment status), and the typical order workflow from creation through fulfillment.
Shipping Labels
Purchase discounted USPS labels directly from your dashboard via EasyPost. Compare rates across services, print labels, and have shipping costs deducted from your payout.
Tracking & Updates
How tracking numbers attach to orders automatically when you buy a label here, how to add tracking from external carriers, and what happens when buyers receive their items.
Issues & Records
Cancellations & Refunds
When and how to cancel an order, how to issue partial or full refunds through Stripe, and how refunds affect your payout schedule.
Exporting Orders
Download your order history as CSV for accounting, tax preparation, or moving data into your own systems.
Where to Next?
- Need to set up payments before you can fulfill? See Payment Account Setup.
- Want to see exactly when you'll get paid for fulfilled orders? See Payouts & Financials.
- Adding new products to fulfill? See Product Management.
Duplicating Products
Clone existing products on CoinDuffle to quickly create variations or similar listings. Save time by duplicating and modifying instead of starting from scratch.
Managing Orders
Learn how to manage orders on CoinDuffle. Understand the order dashboard, order statuses, processing workflow, and best practices for efficient order management.